/* #cai-wc-box */

#cai-wc-box{height:100%;width:100%}#cai-wc-box .web-chat{overflow:hidden}#cai-wc-box .web-chat .unread-tag{background-color:lightgray;text-align:center;padding:5px 0 5px 0;border-radius:30px}#cai-wc-box .web-chat .main.disabled{background-color:#e6e6e6;cursor:not-allowed}#cai-wc-box .web-chat .main.disabled .webchat__send-box-text-box__input{background-color:#e6e6e6;cursor:not-allowed}#cai-wc-box .web-chat .main.disabled .webchat__send-icon{cursor:not-allowed}.connect-spinner{display:flex;margin:auto;text-align:center}.connect-spinner>.content{margin:auto}.connect-spinner>.content>.icon{font-size:64px}


/* ms-Icon */
@font-face {
  font-family: 'FabricMDL2Icons';
  src: url(data:application/octet-stream;base64,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) format('truetype');
}

.ms-Icon {
  -moz-osx-font-smoothing: grayscale;
  -webkit-font-smoothing: antialiased;
  display: inline-block;
  font-family: 'FabricMDL2Icons';
  font-style: normal;
  font-weight: normal;
  speak: none;
}

.ms-Icon--Cancel:before { content: "\E711"; }
.ms-Icon--Switch:before { content: "\E8AB"; }
.ms-Icon--Message:before { content: "\E8BD"; }
.ms-Icon--ChromeMinimize:before { content: "\E921"; }
.ms-Icon--Robot:before { content: "\E99A"; }
.ms-Icon--MessageFill:before { content: "\EC70"; }
.ms-Icon--CircleShapeSolid:before { content: "\F63C";}
.ms-Icon--FocusView:before { content: "\F1A3"; }
.ms-Icon--FullView:before { content: "\F1A2"; }
.ms-Icon--Settings:before { content: "\E713"; }
.ms-Icon--Contact:before { content: "\E77B"; }
.ms-Icon--Microphone:before { content: "\E720"; }
.ms-Icon--CircleFill:before { content: "\EA3B"; }


/* cai-wc-bot-feedback */
#cai-wc-bot-feedback{font-size:14px;color:#ffb306;background-color:var(--cai-wc-feedback-container-background-color);padding:var(--cai-wc-feedback-container-padding);border-radius:var(--cai-wc-feedback-container-border-radius);margin:var(--cai-wc-feedback-container-margin, 5px 0 0 0)}#cai-wc-bot-feedback>.botFeedback__button{display:inline-block;margin-right:5px;cursor:pointer;color:var(--cai-wc-feedback-title-color, #ffb306)}#cai-wc-bot-feedback>.botFeedback__button:hover{color:var(--cai-wc-feedback-button-hover-color, #ea9500);font-weight:var(--cai-wc-feedback-button-hover-font-weight)}#cai-wc-bot-feedback>.botFeedback__button>.ms-Icon{margin-right:5px}#cai-wc-bot-feedback>.botFeedback__title{margin-right:5px;color:#263237}#cai-wc-bot-feedback botFeedback__wording{color:var(--cai-wc-feedback-wording-color)}

/* liveChat__replier */
.liveChat__replier{color:#767676;font-size:80%}

/* cai-wc-audio-recorder */
#cai-wc-audio-recorder {
  position: relative;
  bottom: 0;
  width: 100%;
  display: flex;
  justify-content: center;
  padding: 1px;
  align-items: baseline;
}

#cai-wc-audio-recorder button {
  background: none;
  border: none;
  cursor: pointer;
  padding: 0;
}

#cai-wc-audio-recorder button img,
.recording-icon {
  max-height: 100%;
  width: auto;
  height: 30px;
}
/* cai-wc-header */
#cai-wc-header{background-color:#39C;height:40px;display:flex}#cai-wc-header button{width:40px;height:40px;background-color:Transparent;border:0;color:White;outline:0}#cai-wc-header button:focus:not(:active),#cai-wc-header button:hover:not(:active){color:rgba(255,255,255,0.6)}#cai-wc-header button:focus:active{color:rgba(255,255,255,0.4)}#cai-wc-header .header-Icon{cursor:pointer;z-index:1;float:left;width:74px;height:74px}#cai-wc-header .cai-wc-header-content{flex:0 10000 100%;align-self:center;color:#ffffff;letter-spacing:1px;cursor:pointer;margin-left:102px}#cai-wc-header .cai-wc-toggle-position{cursor:pointer}#cai-wc-header #cai-wc-minimize-btn{cursor:pointer}#cai-wc-header #cai-wc-setting-area{position:absolute;top:50px;right:0;margin:5px;padding:15px;color:black;background-color:white;border-radius:5px;display:flex;grid-gap:10px;z-index:100;font-size:16px;align-items:center;box-shadow:2px 2px 5px rgba(0,0,0,0.3)}#cai-wc-header #cai-wc-setting-area button{border-radius:5px;border:1px solid #39C;padding:5px;color:#39C}

/* cai-wc-minimizable */
#cai-wc-minimizable {
  & > .chat-box {
      & > .web-chat-font-size-large {
          .ac-textBlock, .ac-richTextBlock, .ac-pushButton, .ac-input, .webchat__stacked-layout__main, .botFeedback {
              zoom: 1.2;
          }
      }

      & > .web-chat-font-size-medium {
          .ac-textBlock, .ac-richTextBlock, .ac-pushButton, .ac-input, .webchat__stacked-layout__main, .botFeedback {
              zoom: 1;
          }
      }

      & > .web-chat-font-size-small {
          .ac-textBlock, .ac-richTextBlock, .ac-pushButton, .ac-input, .webchat__stacked-layout__main, .botFeedback {
              zoom: 0.8;
          }
      }
  }
}
.minimizable-web-chat .maximize{
  width: 120px !important;
    box-shadow: none !important;
    height: 70px !important;
}
#cai-wc-minimize-avatar-btn {
  background-color: #39C; */
    border-radius: 50%;
    /* border: 2px solid #39C; */
    bottom: 20px;
    box-shadow: 0 0 20px rgba(0, 0, 0, .2);
    /* color: White; */
    /* font-size: 30px; */
    height: 95px;
    outline: 0;
    padding: 15px;
    position: fixed;
    right: 20px;
    width: 95px;
    cursor: pointer;
    z-index: 9999;
}
#cai-wc-minimize-avatar-btn:focus:not(:active), #cai-wc-minimize-avatar-btn:hover:not(:active) {
  background-color: #069;
  border-color: #069;
}
#cai-wc-minimize-avatar-btn{
  background: url(http://cb1.twnic.tw/fileServer/api/file/blob/bfd0b0a0-f779-40df-91d6-9f4093daa605.png) 0% 0% / cover;
}
#cai-wc-minimize-avatar-btn::before {
  opacity: 0;
  content: attr(message-unread-count);
  position: absolute;
  background-color: #eb5000;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  right: 12px;
  top: 12px;
  box-shadow: 0 3px 8px -2px rgba(235, 80, 0, 0.6);
  text-align: center;
  line-height: 24px;
  color: #fff;
  font-size: 14px;
}

#cai-wc-minimize-avatar-btn.hide {
  right: -60px;
  bottom: 70px;
}

#cai-wc-minimize-avatar-btn.hide:hover {
  right: 20px;
  bottom: 20px;
}

#cai-wc-minimize-avatar-btn.hide:not([message-unread-count='0'])::before {
  right: 64px;
  opacity: 1;
}

#cai-wc-minimize-avatar-btn:not([message-unread-count='0'])::before {
  opacity: 1;
  animation: enter 0.3s;
  transition: all 0.1s ease-in;
}

#cai-wc-minimize-avatar-btn:focus:not(:active),
#cai-wc-minimize-avatar-btn:hover:not(:active) {
  background-color: #069;
  border-color: #069;
}

#cai-wc-minimize-avatar-btn:active {
  background-color: White;
  color: #39C;
}

#cai-wc-minimizable #cai-wc-box {
  background-color: rgba(255, 255, 255, .8);
  backdrop-filter: blur(10px);
  border-radius: 4px;
  box-shadow: 0 0 20px rgba(0, 0, 0, .2);
  /* border: 4px solid #39C; */
  bottom: 20px;
  display: flex;
  flex-direction: column;
  position: fixed;
  /* top: 20px; */
  /* width: 30%; */
  z-index:999 ;
}

#cai-wc-box.left {
  left: 20px;
}

#cai-wc-box.right {
  right: 20px;
}

#cai-wc-box > .react-web-chat {
  flex: 1;
}

#cai-wc-box > .web-chat-font-size-large {
  font-size: 24px;
}

#cai-wc-box > .web-chat-font-size-medium {
  font-size: 16px;
}

#cai-wc-box > .web-chat-font-size-small {
  font-size: 12px;
}

#cai-wc-box.fullScreen {
  height: 100% !important;
  width: 100% !important;
  right: 0 !important;
  left: 0 !important;
  bottom: 0 !important;
  max-width: none !important;
}
/* cai-wc-preview-message */
#cai-wc-preview-message > .message-wrapper {
  display: flex;
  position: relative;
  background-color: #fff;
  border-radius: .625rem;
  box-shadow: 0 2px 6px 0 rgba(0,0,0,.4);
}

#cai-wc-preview-message > .message-wrapper > .message-box {
  display: flex;
  position: relative;
  background-color: #fff;
  border-radius: .625rem;
  box-shadow: 0 2px 6px 0 rgba(0,0,0,.4);
}

#cai-wc-preview-message > .message-wrapper > .message-box > .message-content {
  max-width: 300px;
  cursor: pointer;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  padding: 1rem;
  font-size: 1rem;
  text-align: left;
}

/* 訊息匡右方的小凸點 */
#cai-wc-preview-message > .message-wrapper > .message-box-bump {
  display: block;
  position: absolute;
  content: "";
  width: 10px;
  height: 10px;
  right: -10px;
  bottom: 10px;
  background-color: inherit;
  transform: translateX(-6px) rotate(45deg);
  pointer-events: none;
  box-shadow: 2px -2px 2px 0 rgba(0,0,0,.2);
  z-index: 2;
}

#cai-wc-preview-message > #preview-message-close-btn {
  background: #ccc;
  display: block;
  width: 2rem;
  height: 2rem;
  padding: .25rem;
  margin: .5rem .5rem 0 0;
  background: none;
  border: none;
  cursor: pointer;
  outline: none;
  overflow: visible;
  -ms-touch-action: manipulation;
  touch-action: manipulation;
}

#cai-wc-preview-message > #preview-message-close-btn > .close-btn-background {
  width: 1.25rem;
  height: 1.25rem;
  position: relative;
  box-shadow: 0 2px 6px 0 rgba(0,0,0,.4);
  border: 2px solid #fff;
  border-radius: 50%;
  transition: all .2s ease;
  box-sizing: border-box;
  display: flex;
  justify-content: center;
  align-items: center;
}

#cai-wc-preview-message{
  display: none;
  position: absolute;
  right: 125px;
  bottom: 35px;
  width: 350px;

}

/* cai-wc-custom-style */
.minimizable-web-chat .chat-box {
  z-index: 99999999999 !important;
  width: 35vw;
  min-width: 500px;
  height: 85vh !important; }

.minimizable-web-chat .maximize {
  width: 120px !important;
  box-shadow: none !important;
  height: 70px !important; }

.chat-box .menu {
  z-index: 99999999999 !important;
  display: block !important; }

.chat-box header {
  background: linear-gradient(to left, #003bd0, #006eff 70%) !important;
  height: 42px !important; }

.chat-box header .header-Icon {
  margin: -26px 0 0 0px !important;
  background: transparent !important;
  box-shadow: transparent 0px 0px 0px 0px !important;
  width: 110px !important;
  height: 78px !important; }

.chat-box header .filler {
  font-family: PingFangTC !important;
  font-size: 16px !important;
  font-weight: 500 !important;
  font-stretch: normal !important;
  font-style: normal !important;
  letter-spacing: normal !important;
  padding-left: 15px !important; }

.chat-box .web-chat {
  padding-top: 0px !important;
  background: #eaf4fb !important; }

.chat-box .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {
  background: #ffffff !important;
  border-color: #ffffff !important; }

.chat-box .webchat__bubble.webchat__bubble--from-user .webchat__bubble__content {
  background: #006eff !important;
  border-color: #006eff !important;
  color: #ffffff !important; }

.chat-box.ac-textBlock {
  font-family: GenJyuuGothic !important; }

.ac-horizontal-separator {
  border-bottom: 0 !important; }

.ac-pushButton, .ac-selectable {
  color: #263237 !important;
  border-width: 0px !important;
  outline: none !important;
  font-weight: 500 !important;
  padding: 8px 16px !important;
  background-color: rgba(236, 239, 241, 0.5) !important;
  background-image: none !important;
  cursor: pointer;
  justify-content: left !important;
  font-weight: bold !important;
  font-stretch: normal !important;
  font-style: normal !important;
  font-size: 15px !important; }

.chat-box .ac-input-container {
  border: #ABABAB 1px solid !important;
  border-radius: 4px; }

#cai-Question-Box .cai-Question-Item .highlight {
  color: #004f95 !important; }

#cai-Question-Box .cai-Question-Item {
  font-family: PingFangTC !important; }

.web-chat .unread-tag {
  margin: 10px 5% !important;
  font-size: 14px !important;
  padding: 3px 0 3px 0 !important; }

.preview-message {
  z-index: 99999999999 !important;
  position: fixed !important; }

@media all and (max-width: 480px) {
  #cai-wc-minimizable #cai-wc-box{
    width: 100% !important;
    height: 100% !important;
  }
  .minimizable-web-chat .chat-box {
    width: 100% !important;
    height: 100% !important;
    min-width: 100%;
    bottom: 0px;
    top: 0px;
    right: 0px !important;
    left: 0px !important; }
  .chat-box header .header-Icon {
    margin: 0px 0 0 10px !important;
    background: transparent !important;
    box-shadow: transparent 0px 0px 0px 0px !important;
    width: 52px !important;
    height: 42px !important; }
  .chat-box header .filler {
    font-family: PingFangTC !important;
    font-size: 17px !important;
    font-weight: 500 !important;
    font-stretch: normal !important;
    font-style: normal !important;
    margin-left: 84px !important;
    letter-spacing: normal !important; } }





/* hide cai*/
    #cai-wc-preview-message > .message-wrapper{
      display: none !important;
    }
    #cai-wc-preview-message > .message-wrapper > .message-box{
      display: none !important;
    }
    .preview-message{
      display: none !important;
    }
    #cai-wc-preview-message{
      display: none !important;
    }
    #cai-wc-minimize-avatar-btn{
      display: none !important;
    }
    .message-wrapper{
      display: none !important;
    }
    .message-content{
      display: none !important;
    }